Visual voicemail

Visual voicemail lets you see a list of your messages and choose which one to listen to or delete, without having to wade through all of them. A badge on the Voicemail icon tells you how many unheard messages you have. The first time you tap Voicemail, you’re prompted to create a voicemail password and record your voicemail greeting.

  • Listen to a voicemail message. Tap Voicemail, then tap a message. To listen again, select the message and tap the play button. If visual voicemail isn’t available with your service, tap Voicemail and follow the voice prompts.

The Voicemail screen. At the top of the screen is the title bar with the Greeting button on the left and the Edit button on the right. Below the title bar is a list of callers who have left voicemail messages. A blue dot indicates the message is unheard. When you tap a message, playback controls are reveled, and the Speaker, Call Back, and Delete buttons. Info buttons let you see contact information for the caller.

Messages are saved until you delete them or your carrier erases them.

  • Delete a message. Swipe or tap the message, then tap Delete.

Note: In some areas, deleted messages may be permanently erased by your carrier.

  • Manage deleted messages. Tap Deleted Messages (at the end of the messages list), then:

  • Listen to a deleted message: Tap the message.

  • Undelete a message: Tap the message and tap Undelete.

  • Delete messages permanently: Tap Clear All.

  • Update your greeting. Tap Voicemail, tap Greeting, tap Custom, then tap Record. Or, to use your carrier’s generic greeting, tap Default.

  • Set an alert sound for new voicemail. Go to Settings > Sounds.

  • Change the password. Go to Settings > Phone > Change Voicemail Password.