iPhone Cleaning Clean iPhone immediately if it comes in contact with anything that may cause stains—such as dirt, ink, makeup, or lotions. To clean:
Disconnect all cables and turn iPhone off (press and hold the Sleep/Wake button, then slide the onscreen slider).
Use a soft, lint-free cloth.
Avoid getting moisture in openings.
Don’t use cleaning products or compressed air.
The front or back cover of iPhone may be made of glass with a fingerprint-resistant oleophobic (oil repellant) coating. This coating wears over time with normal usage. Cleaning products and abrasive materials will further diminish the coating, and may scratch the glass.
Using connectors, ports, and buttons Never force a connector into a port or apply excessive pressure to a button, because this may cause damage that is not covered under the warranty. If the connector and port don’t join with reasonable ease, they probably don’t match. Check for obstructions and make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
Lightning cable Discoloration of the Lightning plug after regular use is normal. Dirt, debris, and exposure to liquids may cause discoloration. To remove the discoloration or if the cable becomes warm during use or won’t charge or sync your iPhone, disconnect the Lightning cable from your computer or power adapter and clean it with a soft, dry, lint-free cloth. Do not use liquids or cleaning products when cleaning the Lightning connector.
Operating temperature iPhone is designed to work in ambient temperatures between 32° and 95° F (0° and 35° C) and stored in temperatures between -4° and 113° F (-20° and 45° C). iPhone can be damaged and battery life shortened if stored or operated outside of these temperature ranges. Avoid exposing iPhone to dramatic changes in temperature or humidity. When you’re using iPhone or charging the battery, it is normal for iPhone to get warm.
If the interior temperature of iPhone exceeds normal operating temperatures (for example, in a hot car or in direct sunlight for extended periods of time), you may experience the following as it attempts to regulate its temperature:
iPhone stops charging.
The screen dims.
A temperature warning screen appears.
Some apps may close.
Important: You may not be able to use iPhone while the temperature warning screen is displayed. If iPhone can’t regulate its internal temperature, it goes into deep sleep mode until it cools. Move iPhone to a cooler location out of direct sunlight and wait a few minutes before trying to use iPhone again.
For more information, see support.apple.com/kb/HT2101.